Privacy Policy

Effective Date: October 2025

Your privacy matters to us. This Privacy Policy explains how Concrete Rose Country Club (“CRCC,” “we,” “our,” or “us”) collects, uses, and protects your personal information when you use our website, membership platform, and related services (“Services”).

11. Contact Us

For questions about this Refund & Cancellation Policy, please contact us at:
 📧 hello@concreterosecountryclub.com
 📍 3640 Oakwood Avenue, Austintown, OH, 44515

2. How We Use Your Information

We use your information to:

  • Provide and manage your CRCC membership and services.

  • Process payments and manage subscriptions.

  • Send communications, newsletters, and marketing (with your consent).

  • Improve our Services through analytics and feedback.

  • Fulfill legal or regulatory obligations.

5. Data Security

We take reasonable steps to protect your information, including encryption and secure third-party processors (e.g., Stripe, Kit, CoachAccountable, ThriveCart). However, no online transmission is 100% secure.

6. Your Rights

Depending on your location (e.g., GDPR, CCPA), you may have the right to:

  • Access the personal information we hold about you.

  • Request corrections or updates.

  • Request deletion of your data (subject to legal and contractual obligations).

  • Opt out of marketing emails at any time via the unsubscribe link.

7. Data Retention

We retain your personal information only as long as necessary to provide the Services, comply with legal obligations, or resolve disputes.

8. Children’s Privacy

Our Services are not intended for individuals under 18. We do not knowingly collect information from children.

9. International Users

If you access our Services outside the United States, you consent to your information being processed in the U.S.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on our website with a new “Effective Date.”

1. Information We Collect

We may collect the following types of information:

  • Personal Information: Name, email, phone number, billing address, payment details, and other information you voluntarily provide when signing up for our Services.

  • Membership Information: Data related to your account, preferences, and engagement within CRCC (e.g., course progress, community participation).

  • Technical Information: IP address, browser type, device details, cookies, and usage data.

  • Event Information: Travel preferences, dietary needs, or other details shared for retreats, dinners, or in-person events.

3. Sharing of Information

We do not sell your personal information. We may share your information only in these cases:

  • With trusted service providers (e.g., payment processors, email providers, event vendors) who help us operate CRCC.

  • For legal reasons if required by law or to protect our rights and safety.

  • With partners when you choose to redeem perks through the Little Black Book or attend co-hosted events.

4. Cookies & Tracking

We use cookies and similar technologies to:

  • Improve your browsing experience.

  • Remember your preferences.

  • Track analytics to better serve our members. You can disable cookies through your browser, but some features may not work as intended.